Privacy Policy

1. Overview

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information. If you do not agree with our policies and practices, your choice is not to use our website or services. By accessing or using our services, you agree to this Privacy Policy.

2. Types of Information We Collect

We collect information directly from you when you provide it to us, automatically as you navigate through our site, or through authorized third-party service providers:

• Personal Information: Data by which you may be personally identified, such as your name, email address, telephone number, mailing address, and patient/family intake details provided voluntarily.
• Non-Personal Information: Technical data such as browser type, IP address, operating system, and general usage pattern data that does not directly identify you personally.

3. How We Use Your Information

We use information collected about you or that you provide to us for:

• Providing, delivering, and customizing our therapy services and consultation scheduling.
• Communicating with you regarding appointments, client support, and policy changes.
• Fulfilling legal, regulatory, and reporting requirements in accordance with applicable healthcare and privacy laws.
• Improving website performance, security, and service functionality.

We do NOT share your phone number or opt-in consent with third parties for marketing purposes.

4. Protection of Information

We implement reasonable and appropriate administrative, technical, and physical safeguards designed to secure your personal information from accidental loss and unauthorized access, use, or disclosure.

5. Children's Privacy

While Healing Haven LLC provides therapy services for children and young adults, our website is intended for parents, legal guardians, and adult caregivers. We do not knowingly collect personal information directly from children under 13 without parental consent.

6. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information held by Healing Haven LLC by contacting us directly.